MANDATEPRIVACY POLICY
Western Canada Theatre is situated in Kamloops, a city of 95,000 people in the interior of British Columbia. We have developed over the years a community of technicians, directors, designers, stage managers and administrative staff. We continue to assist in the development of performers, but this is a small community where we are the only employment opportunity for professional performers. As a result, we continue to rely on artists in all disciplines from outside of the community, which is an added cost to every production. Nevertheless, we have an average attendance of approximately 6% of the community for each production; we continue to enjoy a high level of financial support from the corporate and private citizens who are in the community; we have a talented and dedicated staff who perform above and beyond the call of duty in every way, and we have a record of artistic and financial excellence based on the production and creation of works from the Canadian and world stages.
The Mission Statement is the basis of the Artistic mandate of Western Canada Theatre and remains:
Western Canada Theatre will provide the Kamloops regional community with challenging professional live theatre. The Company will entertain, educate, enrich, and interact with the cultural mosaic of its community.
Western Canada Theatre will promote and assist the performing arts through the provision of educational, theatrical, and artistic opportunities and services, and through the management and operation of facilities. All of this will be accomplished with fiscal integrity.
With this vision as our guide, Western Canada Theatre now produces a professional five play main stage season, a two play second stage series, and hosts one to two alternative pieces during the season; manages and maintains both the Pavilion Theatre, a 150-seat black box theatre, and the Sagebrush, a 693-seat proscenium theatre; and manages and operates a box office which provides ticketing services for both of the above-mentioned venues, as well as additional venues upon request.
Western Canada Theatre is a member of the Professional Association of Canadian Theatres, and our staff participates in numerous committees locally, provincially, and nationally.
Our Commitment to Equity, Diversity, Inclusivity, and Accessibility at Western Canada Theatre
Western Canada Theatre’s governance board and senior leadership have expressed our commitment to Equity, Diversity, Inclusivity, and Accessibility. Read the whole document here.
Western Canada Theatre is committed to respecting the personal information of all Western Canada Theatre patrons. In order to protect the privacy of our supporters and patrons Western Canada Theatre has the following policies:
1) Western Canada Theatre collects personal information (such as addresses or ticket history) only from ticket buyers, donors and others who have actively shown an interest in the Company.
2) Individuals will be informed about the purposes for which this information will be used when a ticket is purchased.
1) Personal information is stored in our data base and in hard copy files. Only authorized Western Canada Theatre personnel have access to this information.
2) Visa and Master Card numbers are not retained after point of purchase.
3) Personal information that is no longer required to fulfill the stated purpose will be destroyed or made anonymous.
Western Canada Theatre uses personal information to better serve our patrons and to expand our community. Primarily this includes:
1) mailings (by post or electronic) and phone calls to provide information about tickets and donations.
2) mailings (by post or electronic) to issue tax receipts.
3) mailings (by post or electronic) or phone calls to invite supporters to special events.
4) phone calls to sell subscriptions, tickets and to solicit donations.
Western Canada Theatre is committed to using personal information in a respectful and useful way. Patrons and supporters will receive information that we believe will be in their interest. Western Canada Theatre will also commit itself to making sure patrons and donors do not receive more than a reasonable number of letters or phone calls.
If an individual requests that their personal information not be used for one of these purposes as noted above, or for any other purpose, that request will be honoured. The individuals account will be updated accordingly.
Western Canada Theatre never discloses the personal information of subscribers, single ticket buyers or donors to any third party.
If you have a question about the contents of your file or a request about the use of disclosure of your personal information, please contact Western Canada Theatre’s Privacy Officer at 250-372-3216.